Terms & Conditions

TERMS & CONDITIONS
1. REGISTRATION & MEMBERSHIP POLICY
1.1 Registration Fee & Validity

A refundable registration fee ranging from Rs. 500/- to Rs. 1000/- is applicable. This fee is valid for one year from the date of registration and is subject to revision with prior official notice.

1.2 Membership Plans
  • Silver Membership (Rs. 500): Multiple tuitions allowed. Earning potential: Rs. 2000 to Rs. 2900 per assignment. (Note: The organization does not provide assignments below Rs. 2000).
  • Platinum Membership (Rs. 1000): Multiple tuitions allowed. Earning potential: Rs. 3000 and above per assignment, including specialized hourly tuitions (e.g., Rs. 300 to Rs. 600 per hour).
1.3 General Allocation Policy

Registration secures your profile for consideration. Final assignment allocation depends on prompt responsiveness, professional demo execution, and verified teaching proficiency.

2. DOCUMENT VERIFICATION REQUIREMENTS

Tutors must submit the following verified documents prior to engagement and assignment allotment:

  • Two recent passport-size photographs.
  • Valid Address Proof (Aadhar Card, Driving License, or Voter ID).
  • Secondary (10th) and Senior Secondary (12th) academic marksheets.
  • Highest educational degree certificate and corresponding marksheet.
Important Note: Submission of fraudulent, manipulated, or forged documents will result in immediate disqualification, profile termination, and strict legal action.
3. REFUND AND CANCELLATION POLICY
Eligibility for Refund: Refunds are processed strictly if the company fails to arrange tuitions within the tutor's registered operational area and stipulated timeframe.

Ineligibility Conditions (No Refund):

  • Failure to apply for assignments, prolonged unavailability, or relocation without prior notice.
  • If communication is initiated with guardians, or demo visits/assignment interactions are conducted.
  • Declining assigned tuitions after selection due to personal reasons, schedule mismatches, or subject preferences.

Refund Process: Requests require an in-person visit to the office with the original receipt after 45 working days post-registration. Approved amounts are transferred within 5 business days.

4. SERVICE CHARGES AND ASSIGNMENT ALLOCATION
  • Standard Deduction: A one-time deduction of 80% from the first month's salary will be taken as a service charge. If paid in installments, the total service charge will be 100% (payable as 50% + 50%).
  • Short-Term Assignments (1-3 months): Service charges range from 25% to 50% as per management guidelines.
  • Tuition fees may be directly collected by the center until the service charge is completely settled.
  • Second Tuition Allocation: Subsequent tuitions are granted upon clearing the service charge of the preceding assignment. Early allocation may be authorized based on consistent professional activity and positive client feedback.
5. PROFESSIONAL CONDUCT AND COMMUNICATION
  • Professional Standards: Tutors must maintain appropriate formal attire, absolute punctuality, and professional etiquette during all academic sessions and demonstrations.
  • Tutors must promptly notify the administration regarding demo schedules, timings, and outcomes.
  • All official communication, circulars, and notices transmitted via registered WhatsApp numbers or company email are legally binding.
6. PAYMENT GUIDELINES AND FINANCIAL RESPONSIBILITY
  • No Advance Payments: Tutors are strictly prohibited from soliciting or accepting advance payments from guardians before completing the respective teaching month.
  • The company operates strictly as an introductory facilitator and bears no liability for private financial disputes between tutors and guardians. Independent resolution is expected, with administrative advisory support provided.
7. PENALTY POLICY AND PROFILE MANAGEMENT
  • Client Feedback: Profiles are subject to suspension or cancellation upon receiving two continuous negative performance feedbacks from guardians.
  • Assignment Abandonment: Discontinuing a tuition assignment post-demo without valid administrative clearance will negatively impact profile ratings and future allocations.
  • Late Payment Penalties: Failure to deposit collected service charges within stipulated timelines incurs a penalty of Rs. 100 per day (up to 15 days, after which formal legal recourse is initiated).
8. LEAVE POLICY AND OPERATIONAL CONTINUITY

Tutors must coordinate alternate makeup schedules (including Sundays) for anticipated leaves to maintain academic continuity for students. Unapproved or frequent absences may lead to immediate termination.

9. SAFETY AND DATA PRIVACY

Tutors are advised to exercise standard personal safety precautions during field visits. All user data is handled securely and in strict compliance with the Information Technology Act, 2000.

10. FRAUD PREVENTION

Bypassing the organization to provide private tuition to clients introduced through our platform is strictly prohibited. Such actions will lead to immediate profile termination and legal proceedings.

11. CERTIFICATES OF APPRECIATION AND LEGAL JURISDICTION

Certificates: Tutors completing one year of dedicated service are awarded an official Certificate of Appreciation, alongside priority consideration for future assignments.

Jurisdiction: All legal disputes are subject to the exclusive jurisdiction of the competent courts in Patna, Bihar.

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